Communication between guests and staff has never been so simple
Multivee is a revolutionary, two-way communication system between a hotel or hotel facility and a guest. It is based on Philips SmartTVs with Android and proprietary application.
This solution combines television and the latest multimedia applications, a system of ordering additional hotel services and accommodation management – everything can be managed with the use of a TV and a remote control.
The creation of Multivee was preceded by numerous user experience (UX) and consumer tests. Based on the mechanisms of recommendations and notifications tailored to the individual needs of the guest, Multivee allows you to take care of your guest not only when he is in the room. A text message about a scheduled massage or an upcoming conference is a way to show special care to guests outside the hotel or sanatorium.
A modern service that will satisfy the most demanding guests. Philips TV provides excellent image quality and a clear interface that is operated by a remote control makes communication with the service easier than ever.
We know that regardless whether you run a hotel, SPA, resort or sanatorium, satisfaction and comfort of guests are your priorities. We offer a tool that uses the latest technologies that will not only make your guests’ stay more pleasant, but will also improve the service and operation of the entire facility. Multivee is a modern system that redefines the quality of hotel service and guarantees a premium feel experience. Our management panel allows you to easily manage your content and meet the expectations of guests according to the highest standards.
trip reminder – 7:45
taxi at 9:00
Dim sum dumplings and mint lemonade
Room service between 5:30 – 6
Available solutions can be adapted to the requirements and atmosphere of a given facility. The advantage of Multivee is the easy and quick publishing of content, that depending on the needs, is addressed to all people staying at the facility, selected groups or specific guests. With the help of the system, you can send single or group text messages with a reminder regarding table reservations, spa treatments or the start of a conference. It will ultimately decrease the number of unused services and provide easier communication with business groups.
– no additional devices or wiring
– the highest quality devices
– Android TV system
– an optimized, simple CMS Dashboard allowing convenient content management
– reducing the costs of purchase and operation of TV license streaming foreign TV
– built-in news sites
– technical support
– attractive financing models, including the service model
– easy contact of hotel staff with guests through the system, notifications, and a simplified order process
– receiving a contact request from a particular room
– sending notifications to the guest screen
– creating personalized recommendations
– adjusting the content to the offer
– promoting additional services
– creating personalized recommendations for various groups of guests
Multivee allows you to present the event program, speakers, changes in the agenda or additional materials in a convenient way. Event participants receive notifications about starting panels, lectures, and breaks. The tool improves the coordination of events. The system works with external calendars such as Outlook and Google Calendar.
NEOSYSTEM is an innovative operator of hotel, hospital and sanatorium television systems. With over 20 years of experience in the industry, including ten years under the brand name of Media Hotel brand, we provide the latest solutions to meet the needs of the changing market.
Our offer is based on the results of user experience tests carried out on groups of facility managers, patients, and hotel guests. As a result, we offer solutions that take into account the business objectives of the facility and high functionality that is important from the user’s perspective.
We operate comprehensively – from system design, through equipment delivery, configuration, staff training, service and after-sales support, to profitable financing systems. If you are looking for a partner and not just a contractor, NEOSYSTEM is the best choice.
